Resources Library

04 Sep 2025

Loyalty is booming across industries and regions, but there’s no such thing as a one-size-fits-all program. What works in one market can flop in another. Launching globally—or even in just a few different markets—means dealing with cultural nuances, diverse regulations, and different customer expectations.

03 Sep 2025

When choosing a loyalty technology partner, the features in the demo are just the starting point. Especially in retail, where customer expectations are always changing and flexibility, speed, and integration are survival tools. The most critical decision lies in the platform's underlying architecture. It’s a choice that will dictate your agility, total cost of ownership, and capacity for future growth for the next decade.

27 Aug 2025

In today's episode Aaron Dauphinee, speaks with Lisa Copeland who is the VP of Loyalty and Customer Engagement for Amtrak.